Before your trip

Before your trip

• Make sure your passport remains valid throughout your stay in Mexico.

Do I Need a Visa? 

Mexico maintains visa waiver agreements with over 60 countries worldwide. Citizens from countries such as Argentina, Chile, Colombia, Canada, the United States, or Spain, for example, do not need a visa to enter Mexico for tourism purposes.

How to Get There 

• Check which airport suits you best. Quintana Roo has four international airports:

• Cancún International Airport 

Major international airlines and charter companies offer daily direct flights to Cancún Airport. You can easily reach it from almost all major cities worldwide, including over 40 cities in the United States and more than 20 cities in Europe.

• Cozumel International Airport 

Located on Cozumel Island, in San Miguel de Cozumel, on the Caribbean coast. The main airlines flying into this airport are Volaris, United Airlines, American Airlines, and Qatar Airways. Its destinations include major U.S. cities like Dallas, Houston, and Miami.

• Chetumal International Airport 

Located just a mile away from Chetumal City, in Quintana Roo, near the border between Belize and Mexico. It is operated by MAYAir, Aeroméxico, and Volaris, offering daily connections to Mexico City, Guadalajara, Cancún, and Mérida. Additionally, it has international flights to major cities like Houston, Austin, London, Madrid, Havana, Guatemala City, and Belize City.

• Tulum International Airport 

Situated 12 miles from downtown Tulum and 47 miles from Playa del Carmen, it is the closest to the Magical Town of Valladolid and the Chichén Itza archeological site in Yucatán. It is also a stepping stone to the southern Riviera Maya and the Sian Ka’an nature reserve. This airport will connect with the main airports in Mexico and sections 5 and 6 of the Mayan Train. The airlines operating here are Aeroméxico, Volaris, Viva Aerobus, and Mexicana de Aviación. Starting in March 2024, United Airlines, American Airlines, Spirit, and Delta Airlines will run flights here.

Transportation

• To get from each airport to your hotel, we recommend using verified transportation services. Taxis and buses to main destinations are available at all airports. 
• There are a range of options you can use to get around the state: taxis, Uber, ferries, or trains. Or, you can rent cars, motorcycles, or bikes.

Safety Tips

• Always check service providers’ credentials, check their fares, and use reputable operators.
• Be aware of where you are and keep an eye on your belongings.
• Average taxi fares for 4 passengers from the Cancún airport to the hotel zone is MXN $500 pesos. From Cancún to Playa del Carmen it is $1,240 MXN.
• Get in-depth information about where you’ll be staying.

Keep in Mind

• Plan the activities you want to do, check out iconic sites, their opening hours, and travel times. In Quintana Roo, you’ll find unique experiences like visiting archeological sites, cenotes, nature parks, golf courses, and destinations for discovering underwater life and water sports, along with a wide range of nightlife hot spots.
• Take licensed tours and use certified guides, especially when visiting archeological sites. But their services are required for many activities.
• If you’re a student or teacher, bring your ID as some museums and archeological sites offer discounts. 
• Research the weather conditions for the time you plan to travel. The average annual temperature in the Caribbean is around 80 °F in the summer with highs in the 90s. In the winter, temperatures can fall to 60°F. But the weather can be unpredictable any time of year.
• Don’t carry more than you need; you can buy what you’re missing in Mexico at good prices. 
• Check the local time, as it’s not always the same throughout the country. 
• If you’re traveling from Europe, remember to bring plug adapters. The voltage in Mexico is 110 volts at 60 Hz, and plug shapes are different. 
• Avoid drinking tap water; it’s not potable in Mexico. It’s better to buy bottled water. 
• While most places accept cards and dollars, it’s good to carry some cash in the local currency.